At Ozarks Tech, we're committed to the four pillars of OTC Cares. But how can we ensure we're truly putting students first? In this session, we'll explore student-centered design, inspired by user-centered and human-centered approaches. We'll discuss how students naturally create their own paths and how we can use that perspective to improve their experience. By focusing on how they interact with college processes, we can make more thoughtful decisions that support them.