The rollout of the new “better” FAFSA in 23-24 was challenging for everyone – students, families, and those who support them. Delays and glitches exacerbated confusion over the form and the process and led to a nearly 10% drop in FAFSA completions over the previous year. There were, however, some positives, including a much simpler form for those able to complete it. In this session, we’ll share lessons learned and how student success, financial aid, and other professionals can support students.